Work from home is here to stay, so how should IT adjust?

The pandemic has changed how we work, probably forever. Most employees with jobs that can be done effectively from home have no intention of returning full time to the office. They find that their work-life balance is much more balanced without the long commutes and constant interruptions that accompany office work.

According to a McKinsey/Ipsos survey, 58 percent of American workers had the opportunity to work from home at least one day a week in 2022, while 38 percent were not generally required to be in the office at all.

When people were given the chance to work flexibly, 87 percent took it, according to McKinsey. And Gallup projects that about 75% of remote-capable workers will be hybrid or fully remote over the long term.

While the work-from-home (WFH) trend is popular with employees, it stresses other parts of the enterprise, particularly IT teams, who have to adjust networking and security architectures to accommodate ever-more-mobile workforces, increasing investments in cloud computing, and the disappearing corporate perimeter.

Policies are the foundation for engineering firm

Prior to the pandemic, Geosyntec Consultants, a global engineering services firm, had a WAN strategy that connected more than 90 offices from Sweden to Australia over an SD-WAN service from Cato Networks.

What Geosyntec did not have, however, was robust support for remote workers. As with most pre-pandemic businesses, workers were expected, with a few exceptions, to work in the office. Typically, Geosyntec’s IT team supported 100 or fewer remote employees on any given day, who

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