Meanwhile, some high-profile examples of AI bias flagged the risk. In 2018, Amazon stopped using an algorithmic-based resume review program when its results showed that the program resulted in bias against female applicants. In 2019, the Electronic Privacy Information Center filed an FTC complaint against recruiting company HireVue arguing that its face-scanning technology constituted an unfair and deceptive trade practice. HireVue’s “AI-driven assessments,” use video interviews to analyze hundreds of thousands of data points related to a person’s speaking voice, word selection and facial movements. With a lack of federal focus on the issue, in 2019 states began to generate legislation or resolutions. During 2021 at least seventeen states have introduced bills or resolutions, or enacted or implemented laws related to the use of AI.
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