The metrics system: Measuring your privacy program’s performance

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Understanding the degree of privacy enjoyed by users in a system and the amount of protection provided is no cakewalk. Organizations are using various metrics to draw performance insights, but how effective are those metrics? Wednesday’s workshop schedule features a session dedicated to baseline knowledge regarding strong metrics programs and helping attendees devise a roadmap related to the ins and outs of measurement. Clorox Company’s Ben Kimberley and Greenberg Traurig’s David Zetoony recently offered up lessons learned from reviewing Fortune 500 companies’ disclosures of California Consumer Privacy Act data subject requests.
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