Takeaways From FCC's Broadband Labeling Hearings

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By Christopher Cole (April 8, 2022, 7:44 PM EDT) — As the Federal Communications Commission gauges opinion on how to design “nutrition” labels modeled on food packaging to tell consumers the metrics they’re getting with broadband service, the agency keeps hearing two words: simplicity and transparency.

A sample from the FCC’s voluntary labeling system for broadband service in 2016. (FCC) Building on voluntary disclosures developed under the Obama-era FCC in 2016, the agency will soon be requiring the industry to show price and performance information to consumers. That disclosure regime was discontinued five years ago, but last fall’s Infrastructure Investment and Jobs Act called for internet service providers to again disclose…

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