Plaintiffs Bar Should Work To Raise Class Action Claims Rates

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By Jay Edelson and Amy Hausmann (March 7, 2022, 5:25 PM EST) — If there’s one thing most consumer class action attorneys quietly dread facing at a settlement approval hearing, it’s a question about the claims rate of the settlement class.

For years, especially in large consumer class actions, the percentage of class members who submit claims and receive any money has been embarrassingly low — often 1%-2%.

As courts today pay more attention to whether consumer class settlements deliver real money to the class, judges also are starting to focus on claims rates in deciding whether to approve class settlements and how to evaluate fees.

But currently, the problem of low claims rates…

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