In the first six months of 2021, the total financial damage caused by phishing and bank help desk fraud amounted to 22.6 million euros. As a result, the damage caused by fraud and fraud in the payment system is rising to a “worrying high level”. For this reason, banks want to speed up the process of developing an integrated approach with the government and other parties to tackle digital fraud.
Online scams cost banks tens of millions of euros
Phishing is a way in which hackers and cybercriminals try to steal personal information, bank details or other data. This often takes place in the form of an e-mail, but today it is increasingly taking place via other channels, such as SMS or WhatsApp. The total damage caused by phishing rose to 6.1 million euros in the first half of this year.
Bank help desk fraud is a common variant of help desk fraud. A scammer then poses as a bank employee and says, for example, that your bank
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