MediaMarkt customers can exchange and return products. Picking up orders is not yet possible in the 49 branches in the Netherlands. Customers don’t have to worry about their data being stolen, because it hasn’t.
On Monday it was announced that MediaMarkt was the target of a cyber attack. In an internal e-mail to employees, which was seen by RTL Nieuws, the company asked to remove the internet cables from the cash registers and not to restart the systems. Picking up orders and returning products was impossible due to the cyber attack. Customers could just go to one of the stores to shop. In addition to the Netherlands, the retailer also experienced problems in Belgium, Luxembourg and Germany, among others.
New details about the cyber attack came out on Tuesday. Although the MediaMarkt did not want to officially confirm it, it seems that the group has been hit by a ransomware attack. Business-sensitive and other relevant files are placed in a kind of digital safe. The only
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