Everbridge Digital Operations Platform automates IT incident management

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Everbridge launched its new Digital Operations Platform, helping organizations to save time and money, deliver continuous service uptime and maintain revenue streams. The new platform extends Everbridge’s CEM for Digital solution to further support customers’ digital transformation efforts.

The new platform provides Everbridge’s enterprise customers with the ability to automate and streamline digital service delivery and incident management across teams and toolsets, and enables organizations to innovate and accelerate digital transformation initiatives, while continuing to meet key uptime service-level agreements (SLAs) and deliver great customer experiences.

Everbridge’s new Digital Operations Platform represents the seamless integration of the Everbridge and xMatters enterprise IT and cyber resilience solutions (following Everbridge’s acquisition of xMatters in May 2021). The platform includes many powerful new capabilities to help organizations rapidly assess digital service interruptions, act quickly to mitigate these issues, and continuously improve processes and services.

It addresses organizations’ IT Ops, Security Ops & Cyber, DevOps, Infrastructure Ops, Customer Support and Major Incident Management (MIM) needs to keep

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