Observability may be the latest buzzword in an industry loaded with them, but Cisco will tell you the primary goal of the technology is to help enterprises get a handle on effectively managing distributed resources in ways that have not been possible in the past.
The idea of employing observability tools and applications is a hot idea. Gartner says that by 2024, 30% of enterprises implementing distributed system architectures will have adopted observability techniques to improve digital-business service performance, up from less than 10% in 2020.
“Today’s operational teams have tools for network monitoring, application monitoring, infrastructure monitoring, call monitoring, and more, but they rarely intermingle to provide a cohesive view of what’s going on across the enterprise,” according to Carlos Pereira, Cisco Fellow and chief architect in its Strategy, Incubation & Applications group.
Observability looks to address real problems by gathering information across domains and using it to show how one domain influences another and to predict problem areas or trigger incident management, Pereira said.
“By using observability tools, the business is able to determine the state of its applications with a high degree of certainty and understand how their services impact business key performance indicators and customers’ digital experience,” Gartner wrote in a recent observability report. “Observability enables quick interrogation of a digital service to identify the underlying cause of a performance degradation, even when it has never occurred before.”
At the recent Cisco Live! event in Amsterdam, Pereira provided a preview of the underlying