Cisco aims for full-stack observability with AppDynamics/ThousandEyes tie-in

Cisco is more tightly integrating its network- and application-intelligence tools in an effort to help customers quickly diagnose and remediate performance problems.

An upgrade to Cisco’s Digital Experience Monitoring (DEM) platform melds the vendor’s AppDynamics application observability capabilities and ThousandEyes network intelligence with a bi-directional, OpenTelemetry-based integration package. (Read more about how to shop for network observability tools)

The goal with DEM is to get business, infrastructure, networking, security operations, and DevSecOps teams working together more effectively to find the root cause of a problem and quickly address the issue, said Carlos Pereira, Cisco Fellow and chief architect in its Strategy, Incubation & Applications group. 

“The networking side of the house only typically sees networking as a packet, and the apps team only sees a TCP flow from an application. But with DEM, ThousandEyes and AppDynamics, we have enabled that information to be shared with both those teams, and customers can now see how the network impacts that application and vice-versa,” Pereira said.

Network and application teams have integrated visibility that they never had before, he said. “Now, for example, the application team can look at their own tools and contextualize application metrics with ThousandEyes network data to map exactly how everything impacts a particular app they may be monitoring in real-time.”

DEM does this by using OpenTelemetry, a standards-based framework of tools, APIs, and SDKs used to instrument, generate, collect, and export telemetry data to analyze software performance and behavior. OpenTelemetry is being developed under the Cloud Native

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