In March 2016, a hacker with close ties to US intelligence broke into the systems of hotel website Booking.com. That writes the NRC. The US spy has stolen details of thousands of reservations at hotels in countries in the Middle East. Affected customers and the Dutch Data Protection Authority were not informed.
Booking.com has often had to deal with cybercriminals who prey on the vast amount of customer data that the hotel website collects on a daily basis. Booking’s servers contain data from millions of customers such as name, email address, telephone number and information about credit cards. The hotel’s security team is concerned with protecting customer and credit card information and defusing phishing emails.
When hackers get hold of credit card information, they can steal a lot of money from people. They can misuse someone’s name or contact details and target unsuspecting victims through phishing.
Booking.com has always suspected that intelligence agencies were interested in their website’s customer data. However, they had never caught a spy before. At the beginning of 2016,
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